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Online Privacy Policy

This Online Privacy Policy for Nuvell Financial Services LLC and Nuvell Credit Company LLC (collectively, "Nuvell") applies to the home page of www.nuvellcustomercare.com and the Nuvell web pages accessible from the www.nuvellcustomercare.com homepage (including Nuvell Account Center and Direct Pay Automatic)

You take online privacy seriously and so does Nuvell. It's our way of sustaining your trust in our company, our products and our services. Our privacy policy describes the information we collect from and about you during your visit to our websites and web pages. Our privacy policy also describes how we use information about you, whom we share it with, and how we protect it. This privacy policy applies only to our online practices.

This Online Privacy Policy applies only to the Nuvell websites and web pages identified above. Some Nuvell sites have their own privacy statements.

These sites may also contain links to third party sites not controlled by Nuvell or covered by this privacy policy. We recommend that you check the privacy policy of other sites you visit before providing any personal information.

We collect personal information about you from the information you provide to us when you register on the Nuvell Account Center web pages, when you complete a Direct Pay Automatic registration form, when you complete the Nuvell Online Bill Payment form, or when you complete other forms.

This information may include:

Name
Address
Social Security Number, in whole or in part
Telephone number
Account number
Account number at a bank or other financial institution, type of bank account, and the name of the bank or other financial institution, and
E-mail address

When you view one of our websites, we may store certain information on your computer. This information may be in the form of a small text file called a "cookie" and can help us to tailor our sites to your individual preferences and save you time if you visit the site again. For example, a cookie may include your language of preference. Where specific programs associated with our websites require a user ID and password, you may have the option of requesting that we save your user ID and password so that you will not have to re-enter that information the next time you access the website. This is a function of your web browser and may be accomplished by the placement of a cookie on your computer.

We may also use cookie technology or other online tracking technologies to gather anonymous, aggregate information about your visit to our websites. This information allows us to measure site activity and to create ideas for improving our sites and may include:

The time and length of your visit
The web pages you look at on our sites
The website you visited just before coming to ours, and
Your internet service provider.

In certain circumstances, we share information about you with other companies to provide you the services you are requesting. For example, we may share information about you with our bank and other banks if you complete our Direct Pay Automatic registration form or when you complete the Nuvell Online Bill Payment form.

We may share your information with service providers for the purpose of notifying you of special offers or providing you information about Nuvell products and services. We may also share information about you with our suppliers and service providers for their use exclusively in providing other services to us, or with our affiliates (other companies in the GMAC and General Motors families) for analysis, market research and marketing purposes as allowed by law.

Any company with which we share information about you for the above purposes is contractually required to comply with confidentiality standards.

We do not share information about you with any unaffiliated third party for their independent use without your permission. However, we may disclose your personal information as required by law, in conjunction with a governmental inquiry, or in litigation or dispute resolution.

We do not sell information about you to anyone.

If you wish to change or update certain information you provided on a Nuvell website or web page, please call the phone number provided on the web page, or 1-888-688-3559, so that we may assist you.

We restrict access to the information obtained from our websites and web pages to our employees, agents and contractors. We maintain physical, electronic and procedural safeguards designed to protect your personal information.

Nuvell reserves the right to alter its privacy policy. Any change to this policy will be posted on our websites in a timely manner.